Mobile App Privacy Notice This privacy policy governs your use of a software
application (the “App”) on a mobile device that was created by Carrier
Corporation, a subsidiary of United Technologies Corporation (collectively,
“Carrier”). The App provides you with a way of demonstrating Carrier products. Carrier,
as well as its licensors, dealers, suppliers, and service providers
(collectively, “Carrier Suppliers”) are committed to
protecting the privacy of visitors to its website and users of its Applications. Carrier and Carrier Suppliers collect
your information at carrier.com and carrier.com sub-domains (each, a “Site”) in
several ways. Carrier and Carrier’s
Suppliers have implemented technical, administrative,
and physical measures to safeguard any personal information that we may
collect.
Information this App collects and how it
is used
User Provided Information: The App obtains
the information you provide when you register to use one of our products and
download the App.
When you register to use one of our products
or download the App, you generally provide use with your name, address, phone
number, and email. If you register as a dealer, you may also be asked to
provide additional contact information. We may use this information from time
to time to provide you with important information, required notices, and
marketing promotions.
Automatically
Collected Information – In addition, the App may collect
certain information automatically, such
as the type of mobile device you use, your mobile device’s unique device ID,
the IP address of your mobile device, your mobile operating system, the type of
mobile internet browsers you use, and information about the way you use the
App.
Mailing List Information:
Your email address may be used to send you news about Carrier-related services,
products or promotions. We may use one or more service providers to administer
these messages or perform other tasks for us, and we will share your email
address with those third party service providers as necessary to provide
services to you. You may later choose to
stop receiving news about Carrier-related services, products or promotions via
the Unsubscribe form also located on our Site.
Location Information of the Device: This
App does not collect precise information about the location of your mobile
device.
Data Sharing: We share your information with Carrier
Suppliers, our service providers, dealers, vendors, or consultants that perform
services on our behalf in connection with delivering or improving Carrier
products and services, which could include identifying and serving targeted
advertisements, content or service fulfillment, billing, or providing analytics
services. Our service providers will be
given access to your information as is reasonably necessary to provide the service
under reasonable confidentiality terms.
Our service technicians, Carrier Supplier employees and other Carrier
employees have access to your information so they can answer your questions if
you contact us for help and so they can monitor our servers for technical
problems.
Except as described in this Privacy
Policy, (for example, this “Data Sharing” section and the “Business
Transitions” section), we will not share your information with third
parties. We may provide information
about our users, including personally identifiable information, to a third
party if required by law; in the good-faith belief that such action is
necessary to comply with state and/or federal laws or respond to a court order,
subpoena, or search warrant; protect against fraud; investigate suspected or
actual illegal activity; prevent physical harm or loss; and conduct
investigations to ensure compliance with, and comply with, legal obligations.
Minors:
The App is not intended to be used by children under the
age of 18. Our Site does not
knowingly collect or store any personal information about children under the
age of 18. If you (e.g., a child’s
parent or guardian) believe that your child may have provided personal
information to us, contact us by using the contact information provided in the
“Contact Us” section below and we will use commercially reasonable efforts to
delete that personal information, subject to applicable law and our privacy
policy.
California Minors: If you are a California resident
who is under 18 and a registered user of our Site (e.g., created a Carrier
account on our Site), this section applies to you. Carrier may provide registered users the
functionality of posting information on our Site. If and to the extent CA Bus. & Prof. §
22581 applies, you may request and obtain removal of content or information
posted by you (as a Carrier account holder) subject to the exceptions provided
in this “California Minors” section. If
you can accomplish removal on your own by following the instructions on our
Site, then follow those instructions.
If that won’t work, contact us by using the contact information provided
in the “Contact Us” section below by specifying the information or content and
each location of it in enough detail so that we reasonably can find it and meet
your request in the ordinary course of our business. CA
Bus. & Prof. § 22581 provides exceptions to your ability to request and
obtain removal of content or information posted by you on our Site. Those exceptions in CA Bus. & Prof. §
22581 are: (1) federal or state laws requiring us or a third party to maintain
the content or information; (2) the content or information isn’t covered by the
law (e.g., someone other than you posted it or your posting is stored,
republished, or reposted by a third party); (3) we turned your content or information
into anonymized data (such as, aggregated data or the like) and thereby
disabling the ability to identify your content and information among other
users’ content or information; (4) you don’t follow our instructions for
removing or requesting removal; or (5) you received compensation or other
consideration for providing the content or information. If any one of the above exceptions applies,
we are not required to remove your content or information from our Site.
Business Transitions:
We reserve the right to transfer any information we have about you in
the event we sell or transfer all or a portion of our business or assets.
Should such a sale or transfer occur, we will use reasonable efforts to direct
the transferee to use the personal information you have provided through the
Sites in a manner that is consistent with this Privacy Policy.
Security:
Carrier takes security seriously and cares about the integrity of your personal
information. Carrier cannot guarantee that unauthorized third parties will
never be able to defeat our or our service provider’s security measures or use
your personal information for improper purposes. In the event that any
information under our control is compromised as a result of a breach of
security, we will take reasonable steps to investigate the situation and where
appropriate, notify those individuals whose information may have been
compromised and take other steps, in accordance with any applicable laws and
regulations.
International Visitors:
The Carrier websites are hosted in the United States and Canada and are
intended for United States and Canadian visitors. If you are accessing the site
from the European Union or other regions with laws governing data collection
and use that may differ from U.S. law, then please note that you are
transferring your personal data to the United States and/or Canada by providing
your personal data you consent to that transfer.
Changes to Privacy Policy:
Please note that this privacy policy may change from time to time. We will not
reduce your rights under this privacy policy without providing you with notice
on the Site or by contacting you and the opportunity for you to stop using the
Site.
Your Consent:
By using the App, you acknowledge Carrier and Carrier Suppliers have
obtained your consent, or your legal guardian’s consent, to allow us to process
the User Provided and Automatically Collected Information as set forth in this
Privacy Notice now and as amended by us. “Processing” means using or touching
information in any way, including, but not limited to, collecting, storing,
deleting, using, combining and disclosing information, all of which activities
will take place in the United States. If you reside outside the U.S. your
information will be transferred to the U.S. and processed and stored there
under U.S. privacy standards. By using the App and providing information to us,
you acknowledge providing your consent, or your legal guardian’s consent, to
such transfer to, and processing in the U.S.
California Shine the Light Law. Annually California residents may request and
obtain information that Carrier shared with other businesses for their own
marketing use within the prior calendar year (as defined by California’s “Shine
the Light Law”). If applicable, this information would include a list of the
categories of personal information that was shared and the names and addresses
of all third parties with which Carrier shared this information in the
preceding calendar year. To obtain this information, please send an email
message to [email protected] with “California Shine the Light
Privacy Request” in the subject line as well as the body of your message.
Contact Us: If you have any comments or questions or if there are other things
we can do to maximize the value of this Site to you, please email
[email protected]. If you have questions about UTC’s privacy practices in
general, please email [email protected].
Copyright © 2014, Carrier
Corporation. All rights reserved. All
trademarks, logos, and service marks (“Marks”) displayed on the Services are
the property of Carrier or of their respective holders. You are not permitted
to use any of the Marks without the applicable prior written consent of Carrier
or such respective holders. Carrier reserves the right to alter product and
services offerings, specifications, and pricing at any time without notice, and
is not responsible for typographical or graphical errors that may appear in
this or in related documents.